Page 4 - Case studies Volume document management software
P. 4
e study: Gibbs Denley
Established in 1990, Gibbs Denley, the group has grown significantly
through organic growth, acquisition and mergers.
Company overview Gibbs Denley Group offer wealth management, insurance and
financial services.
www.gibbsdenley.co.uk
Leading insurance and financial advisory group In 2005, the company was looking for a document management
system that would support their ambitious growth strategy, yet
Goals at the same time save office space and increase staff efficiency
by allowing them to spend less time managing physical paper
Save office space whilst enabling rapid growth. and more time looking after customers.
Efficient handling of documents across different According to Paul Gibbs,Director, the decision to use Volume
office locations and parts of the business. software was a simple one.
Improve staff efficiency.
Volumeissoneat,tidyandefficient.
Results
“We knew that in order to grow efficiently we needed a system,
Staff Savings: 3 dedicated filing staff that would work as we grew and developed the business. We
@ £14k each = £42k p.a. have distinct parts of the business with different office locations.
Volume delivers for the same reasons it did when we installed
Saved Space: 30 square metres of floor space the software - it’s simple to use and it does the job.”
@ £49/ sqr mtr = £1470
He continues, “The team at Watermark were genuinely helpful
Idefinable cost savings: Postage staff right from the start. They understood what we needed and
‘interruption time’ searching for documents, ensured that the software integrated with our existing systems
paper handling costs. and the price was right. This gave us a flexible solution, which
continues to meet our exact needs to this day.”
“Volume is so neat and tidy and efficient. We want our systems
to assist our staff in doing the job of looking after customers.
Excellent customer service is what makes us different and
Volume helps us to achieve this every day.”
He concludes that, “Over the years we have saved hundreds of
thousands of pounds as a result of our decision to use Volume
software. The next step is to provide secure, controlled access
directly to our customers and Watermark’s web portal product
does just that. This is an exciting development for our business
as we look for ways that help us to do our job even better and
provide the highest possible levels of service to our customers.”
t: 01274 535 090 e: enquiries@watermarktech.co.uk w:watermarktech.co.uk The document management company
Watermark Technologies Ltd, 5 Quayside House, Salts Mill Road, Shipley, BD18 3ST
Established in 1990, Gibbs Denley, the group has grown significantly
through organic growth, acquisition and mergers.
Company overview Gibbs Denley Group offer wealth management, insurance and
financial services.
www.gibbsdenley.co.uk
Leading insurance and financial advisory group In 2005, the company was looking for a document management
system that would support their ambitious growth strategy, yet
Goals at the same time save office space and increase staff efficiency
by allowing them to spend less time managing physical paper
Save office space whilst enabling rapid growth. and more time looking after customers.
Efficient handling of documents across different According to Paul Gibbs,Director, the decision to use Volume
office locations and parts of the business. software was a simple one.
Improve staff efficiency.
Volumeissoneat,tidyandefficient.
Results
“We knew that in order to grow efficiently we needed a system,
Staff Savings: 3 dedicated filing staff that would work as we grew and developed the business. We
@ £14k each = £42k p.a. have distinct parts of the business with different office locations.
Volume delivers for the same reasons it did when we installed
Saved Space: 30 square metres of floor space the software - it’s simple to use and it does the job.”
@ £49/ sqr mtr = £1470
He continues, “The team at Watermark were genuinely helpful
Idefinable cost savings: Postage staff right from the start. They understood what we needed and
‘interruption time’ searching for documents, ensured that the software integrated with our existing systems
paper handling costs. and the price was right. This gave us a flexible solution, which
continues to meet our exact needs to this day.”
“Volume is so neat and tidy and efficient. We want our systems
to assist our staff in doing the job of looking after customers.
Excellent customer service is what makes us different and
Volume helps us to achieve this every day.”
He concludes that, “Over the years we have saved hundreds of
thousands of pounds as a result of our decision to use Volume
software. The next step is to provide secure, controlled access
directly to our customers and Watermark’s web portal product
does just that. This is an exciting development for our business
as we look for ways that help us to do our job even better and
provide the highest possible levels of service to our customers.”
t: 01274 535 090 e: enquiries@watermarktech.co.uk w:watermarktech.co.uk The document management company
Watermark Technologies Ltd, 5 Quayside House, Salts Mill Road, Shipley, BD18 3ST
